Datenschutzerklärung

I. Introduction

Appropriately managing and safeguarding personal data is fundamental to the Evident Corporation and its family of companies’ (“We” or “Evident”).

This Privacy Notice explains how we collect, use and share information, including your personal data, when it’s collected through this website and/or mobile application, linked products, applications, services, websites, sub-sites, widgets, interactive features, forms, mobile site(s) and social media pages offered, owned, or operated by Evident (the “Site(s)”).

If we make changes to this Privacy Notice, we will notify you by revising the Effective Date and, in some cases, we may provide you with more prominent notice (such as sending you a notification or providing you with other disclosures within or in connection with the provision of the Sites). Your access to and use of the Site(s) means you agree to the terms in this Privacy Notice. We encourage you to refer to this Privacy Notice periodically so that you understand our current privacy practices.

This Privacy Notice Explains:

II. Who You Should Contact

Attn: Data Protection Officer
Controller: EVIDENT Europe GmbH
Caffamacherreihe 8-10
20355 Hamburg
Germany

Global-privacy@evidentscientific.com

In individual cases, the respective affiliate may be solely or jointly responsible with Evident Corporation. If you have questions relating to a specific jurisdiction we kindly ask you to mention the jurisdiction you are referring to.

Contact us in Japan

Japan-privacy@evidentscientific.com

Contact us in Mexico, Canada or the United States

Americas-privacy@evidentscientific.com

Contact us in Singapore, Korea, Australia or India

Apac-privacy@evidentscientific.com

III. Types Of Information We Collect And Use

Evident collects certain information, including personal data, from and about you.

The term “personal data” means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to a natural person (you). Evidents’ goal is to limit the information we collect to the information needed to support our business.

Summary of the categories of personal data we may collect, where we get it, why we collect it, and with whom we may share it:

Basic Personal Identification: such as salutation, first/last name, address, telephone number, email address, fax number, title, and company name, department and/or title

User Account Information, such as usernames and passwords used to access your account, event/seminar registrations, downloads, subscriptions

Financial Information, such as credit card number, bank account number and/or billing address depending on circumstances

Device Information, such as the type of device you use to access the site(s), your device identification number, IP address or mobile operating system, browser, geo location data (e.g. GPS coordinates – depending on whether switched on), GUID

Browsing Information: browsing time, cookie information, website history, preferences, browser or app information, such as what site you came from and what site you visit when you leave the site(s) or how often you use it

Business Contact Information, supplier master data, order information (order history, invoice information), billing address, postal address and frequency of contact

Marketing Data: marketing campaign data, newsletter data (click rates, opening rates etc.), preferences

Compliance Case Handling: personal data depends on circumstances of the incident reported

IV. Why We Collect And Use Information

Below are examples of ways we use your information collected:

Purpose
Categories of data
Legal Grounds

Product and Service Fulfillment

  • Enter into contracts with you
  • To complete, fulfill, manage, and communicate with you about your transactions
  • To establish and service your online profile/account on the Site(s) – if applicable to you (e.g. Evident Connect, Olympus Life Science Solution Cloud)
  • To enable the provision of services, such as training events, repair of products, and other events or services and
  • To respond to inquiries, requests, complaints, questions, comments (by our sales teams or Generative AI services) which may involve the AI processing of the content of your inquiries for response generation and quality improvement purposes

Basic Personal Identification

Business Contact Information

Financial Information

User Account Information

Consent

Performance of a contract with you

Legitimate interest: to provide services in accordance with contractual requirements and to communicate with you in order to offer you the best services and provide you with the information requested or requested. This includes the use of Generative AI technologies to improve customer communication and service efficiency

Marketing, Promotions Advertising

  • To deliver information about our products, services, and promotions (e.g., email, third-party sites or applications, and mobile devices)
  • To identify product preferences (e.g. services and promotions of possible interest)
  • To administer contests, sweepstakes, promotions, and surveys
  • To use data analytics to improve our website, marketing activities, customer relationship management

Basic Personal Identification

Business Contact Information

Device Information

Browsing Data

Marketing Data

Consent

Performance of a contract with you

Legitimate Interest – to e.g. understand how customers use our products, the site and improve services

Internal Operations

  • To improve the effectiveness of the Site(s), services, merchandise assortment, and customer service
  • Quality control and training
  • To confirm contractual requirements
  • To perform other logistics and operations activities as needed
  • To run our business

Basic Personal Identification

Business Contact Information

Device Information

Browsing Data

Marketing Data

Consent

Performance of a contract with you

Legitimate Interest – to deliver according to contractual requirements and communicate with you to deliver best services, reorganize our business as required in cases if restructuring and M&A transactions

Fraud Prevention, Security and Compliance

  • To protect our assets and prevent fraudulent transactions
  • To validate credentials and authenticate customers and other users when logging into your online profile, and/or applications
  • To protect the security and integrity of our services and our data; and
  • To assist law enforcement and respond to legal regulatory inquiries
  • To address compliance and legal obligations such as sanctions lists screenings, third party due diligence questionnaires, customs clearance

Basic Personal Identification

Business Contact Information

Device Information

Performance of a contract with you

Compliance with legal obligation

Legitimate Interest – to ensure network security, to prevent fraud

Payment Processing

  • To process your payments and address your order inquiries and requests.

Basic Personal Identification

Business Contact Information

Financial Information

Performance of a contract with you

Compliance with legal obligation

Legitimate Interest – to recover debts and to pay likewise

V. Additional Ways We May Collect And Share Your Information

In addition to the methods enumerated above, Evident may collect and share information, including your personal data, through the following methods:

VI. Recipient Of Your Personal Data

We share certain data between our Evident Group companies.

We may also share personal data with third parties such as: IT Service Providers, Consultancy Firms, Document destruction, Public Institutions, Suppliers and Others.

If your data is transferred to countries outside the European Economic Area “EEA” which may have different data protection standards than your country of residence, please note that data processed in a foreign country may be subject to foreign laws and accessible to foreign governments, courts, law enforcement, and regulatory agencies. However, we will endeavour to take reasonable measures to keep up an adequate level of data protection also when sharing your personal data with such countries.

VII. How Long We Will Keep Your Personal Data

We will retain your Personal Data only as long as necessary to provide you with the products, services and programs you request, our essential business purposes, such as maintaining the performance of the services and programs, making data-driven business decisions about new features and offerings, complying with our legal obligations and resolving disputes. When we have no justifiable business need to process your Personal Data, we will either delete or anonymize it.

The criteria, used to determine our retention periods include:

VIII. Our Use Of Information Technology

This section describes the various types of technologies we may use when you interact with our Site(s), and your choices regarding those technologies:

IX. Security

Evident is committed to maintaining appropriate organizational, technical, and physical controls to protect the personal data entrusted to us. These controls protect personal data from anticipated threats and hazards as well as unauthorized access and use. Evident will strive to provide security that is proportional to the sensitivity of the personal data being protected, with the greatest effort being focused on protecting sensitive personal data, like financial or medical data, that could result in substantial harm or inconvenience if it got into the wrong hands.

X. Promotional Emails

If we send you any promotional emails, and you no longer would like to receive such emails, please follow the “unsubscribe” instructions on those emails, if available. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request.

XI. Information Applicable To Residents Of the United States

XII. Personal Data Subject To European Privacy Laws

If you are located in the European Union, the United Kingdom, Switzerland and/or your personal data is otherwise subject to the General Data Protection Regulation or comparable European Data Protection Legislation (collectively referred to as “European Privacy Laws”), this section provides additional information about your rights and how Evident processes your personal data.

Evident is the controller of personal data submitted by you or otherwise collected when you use the Site(s). We process such information within the Site(s) solely in the processor’s role and, depending on the scope of your activity, you may be the data controller.

  • Type of Personal Data
  • Legal Basis
  • Information you provide to us
    • Evident exercising its rights and performing its obligations in connection with any contract we make with Controller (Article 6 (1) (b) General Data Protection Regulation).
    • Compliance with Evident’ legal obligations (Article 6 (1) (c) General Data Protection Regulation).
  • Information we collect automatically
    • Legitimate interests pursued by Evident (Article 6 (1) (f) General Data Protection Regulation). Evident has assessed that these legitimate interests are not overridden by the data protection interests or fundamental rights of any individuals.
    • Compliance with Evident’ legal obligations (Article 6 (1) (c) General Data Protection Regulation).

XIII. Personal Data subject to Japanese Privacy Laws

Please refer to the “Supplementary Information on the Handling of Personal Information subject to the Act on the Protection of Personal Information of Japan Handling of Personal Information” of Evident Group linked below, to the extent not covered in this Privacy Notice, regarding the matters related to our handling of your personal information (including procedures related to requests for disclosure, correction, deletion, etc. of personal information based on the Act on the Protection of Personal Information of Japan).

Handling of Personal Information: Privacy | Evident (evidentscientific.com)

The personal information handling business operators in Japan are as follows:

Evident Corporation
Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0910
Director William Wesley Pringle
Evident Nagano Corporaiton
6666 Inatomi, Tatsuno-machi, Kamiina-gun, Nagano 399-0495
CEO Kenichi Koyama

XIV. Personal Data Subject to Personal Information Protection Act of Republic of Korea

If you are a citizen of the Republic of Korea and/or your personal data is otherwise subject to Personal Information Protection Act, Credit Information Use and Protection Act, Act on Promotion of Information and Communications Network Utilization and Information Protection or other comparable Korean Data Protection Legislation (collectively referred to as “PIPA Laws”), this section provides additional information about your rights and how to processes your personal data.

(a) Rights to Control Your Personal Data

You may have the following rights in relation to the processing of his or her own personal information.

(b) Sharing Your Personal Data

We do not share your personal data unless you give us a prior consent for marketing and/or promotional purposes.

(c) Destruction of Data

Evident destroys your personal data without delay after the purpose of collecting and using personal information is achieved or after the retention period expires. However, in the case of personal information that needs to be preserved in accordance with relevant laws and internal regulations, it is moved to a separate storage space after the purpose of collection and use is achieved, and it is stored and destroyed according to each retention basis and period. Your personal data shall not be used for any purpose other than the purpose corresponding to each retention basis. When destroying personal information, hard copies containing any personal data shall be shredded, and personal information stored in electronic file form shall be completely deleted using technical methods to prevent any recovery and reproduction.

(d) Contact Us

You may access, download, change, or modify your personal data by contacting us. Please email us at: global-privacy@evidentscientific.com

XV. Personal Data Subject To Singapore Law

You may contact our data protection officer for executing your rights in line with Part 5 of the Personal Data Protection Act 2012 at: apac-privacy@evidentscientific.com.

XVI. Personal Data Subject To Mexican Law

You can contact our data protection officer responsible for Mexico under Americas-privacy@evidentscientifc.com – please mention that your request relates to Mexico.

XVII. Personal Data Subject to Australian Law

See separate privacy statement above “For the Local Policy Statement”

History of revision

Date
Content of revision
Reason
Feb. 13 2024
Add XVII newly & change under IV
Australian privacy law & AI usage
Jan. 16 2023
Revison to reflect Evidentscientific set-up
Evident will be an independent company
Nov. 1 2021
Add XIV newly
Legal response to Korean privacy law
Oct. 2 2020
Revise Mail address of “Contact us in Asia” in II
Correction of typos
Oct. 2 2020
Add XIII newly
Legal response to Japanese privacy law

Privacy for Japan

Supplementary Information on the Handling of Personal Information subject to the Act on the Protection of Personal Information of Japan

In the following, the term “Evident” refers to the personal information handling business operators of the Evident Group.

Personal Information Handling Business Operators:

Personal Information Handling Business Operator
Address
Representative
Evident Corporation
Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0910
Director William Wesley Pringle
Evident Nagano Corporation
6666 Inatomi, Tatsuno-machi, Kamiina-gun, Nagano 399-0495
Kenichi Koyama

Purpose of Use of Personal Information

The purposes of use of the personal information collected by Evident are as follows:

(1) Personal Information of Customers

(2) Personal Information of Business Partners

(3) Personal Information of Shareholders

(4) Personal Information of Job Applicants

(5) Personal Information of Employees

Evident will use personal information of present and former directors and employees, and their family members and relatives for the following purposes:

Joint Use of Personal Information

Evident may jointly use retained personal information.

(1) Evident Group Companies

(a) Categories of personal information jointly used

Name, contact information (company name, department name, job title, address, telephone number, fax number, e-mail address, purchase history, inquiry and request history), etc.

* When sharing any other categories of personal information, Evident will separately notify the subject thereof or make an announcement.

(b) Scope of joint use

Evident Group companies.

For details of the Evident Group companies, please see below.

Japan
Evident Nagano Corporation
USA
Evident Scientific, Inc.
Canada
Evident Canada Inc.
Mexico
Evident Scientific, S. de R.L. de C.V.
Germany
Evident Europe GmbH
Germany
Evident Technology Center Europe GmbH
Czech
Evident Service Center Europe s.r.o.
China
Evident (Shanghai) Co., Ltd
China
Evident GuangZhou Co., Ltd.
Singapore
Evident Scientific Singapore PTE. LTD.
Korea
Evident Korea Co., Ltd.
India
Evident Scientific PRIVATE LIMITED
Australia
Evident Australia PTY LTD

(c) Purpose of joint use

To fulfill the purposes of use that have been notified or published, for providing services to the customers, etc. of Evident.

(d) Entity responsible for joint use

Evident Corporation

Address: Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Representative: Director William Wesley Pringle

(2) Corporate Health Insurance Associations, Corporate Pension Funds and Labor Unions

(a) Categories of personal information jointly used

Personal information of employees, retirees, and their family members (e.g., employee number, name, sex, birth date, date of employment, department, employment status, personnel treatment data necessary for labor-management consultations) in the possession of each party mentioned above, as well as other data necessary for the achievement of the purpose of joint use

(b) Scope of joint use

Corporate health insurance associations, corporate pension funds and labor unions.

(c) Purpose of joint use

(d) Entity responsible for joint use

Evident Corporation

Address: Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Representative: Director William Wesley Pringle

Procedure for Request, etc. for Disclosure, etc. of Personal Information

For personal information retained by Evident, Evident is ready to respond to requests, etc. for disclosure, etc. * received from the subject of personal information or the representative thereof. Evident generally accepts requests in writing only to ensure the verification of your identity.

When making a request, please contact us at either address below, by including your name, telephone number, and address (or e-mail address). Please note that Evident may ask you to submit additional information to verify your identity.

Via mail

Personal Information Inquiry Desk,
Evident Corporation
Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0910

Via e-mail

Japan-privacy@evidentscientific.com

* Personal information submitted in connection with your request, etc. for disclosure, etc. will be used only to the extent necessary for the work to be carried out for the said request, etc. for disclosure, etc. The submitted documents will not be returned.

Complaints regarding the Handling of Personal Information

Any complaints regarding the handling of personal information by Evident should be sent to either address below via mail or e-mail:

Via mail

Personal Information Inquiry Desk,
Evident Corporation
Shinjuku Monolith, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0910

Via e-mail

Japan-privacy@evidentscientific.com

* Personal information submitted in connection with your complaint will be used only to the extent necessary for dealing with the said complaint.